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Which Tool Should I Use?

Start with what you need to understand or improve. Select one or more goals; then read why each suggested tool fits.

What are you trying to do?

Recommended starting points

Select a goal to see recommendations.

Not sure yet? SIPOC helps define process boundaries; a Project Charter helps clarify the problem. You can read every guide without signing up.

Browse all recommendations by goal

Understand an existing process

  • SIPOC: Agree the boundaries, inputs and customers before mapping details.
  • Flowchart Builder: Trace activities, decisions and rework routes.
  • Project Charter: Define the problem and the scope of the work.

Identify waste or delays

  • Time Study: Separate measured processing, waiting, interruptions and rework.
  • Value Stream Mapping: Examine end-to-end flow, queues and demand assumptions.
  • Pareto Analysis: Rank recorded delay categories by a common count or impact unit.

Investigate root causes

Define customer requirements

  • CTQC Builder: Translate customer needs into reproducible measurable definitions.
  • SMART Goals: Record a baseline, target, deadline and verification evidence.
  • Data Collection Plan: Plan how the agreed measure will actually be collected.

Measure performance

Standardize work

  • Standard Work Builder: Document the tested method with quality points and controlled revisions.
  • Training and Handoff Checklist: Separate training attendance from verified competency and receiving ownership.
  • FMEA: Review possible failures and controls before introducing a changed method.

Sustain improvements