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Support & feedback

Contact CI Tools Suite

Have a question, found an issue, or want to share feedback? We'd love to hear from you. CI Tools Suite is currently in beta, and your feedback helps us improve the experience.

Email support

[email protected]

For account help, tool questions and beta feedback. Your email app opens so you can review and send your message.

Help us understand the issue

  • The tool or page you were using
  • What you expected and what happened
  • Your browser and device, and steps to reproduce the issue

Include a screenshot only after removing personal or sensitive information. Never send passwords, verification links or sensitive worksheet contents.

Quick help

How do I save and reopen a worksheet?

Choose Save to Computer and retain the editable .citools file. Use Open from Computer to reopen it. Browser recovery is a temporary convenience; your account does not back up worksheet content online.

How do I activate my free beta account?

Create your account and verify your email. Access activates automatically; no administrator approval or payment is required. Check Spam or Junk if the message is missing, then use Resend verification on your account page.

Where can I find tool instructions?

Browse the public Learning Center for tool guides and worked examples. Inside a tool, Guide & Examples opens a reference tab; Quick guide shows a short summary. Practice worksheets from the Learning Center open as separate copies. Save work you want to keep to your computer.